Privacy Policy for Mane Diaries

Last Updated: April 23, 2025

1. IntroductionThis Privacy Policy describes how Mane Diaries ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application, Mane Diaries (the "App"). By using the App, you consent to the data practices described in this policy.2. Information We Collect
We collect the following types of information from you:
- Account Information: When you create an account, we may collect your name, email address, and any other information you voluntarily provide during the registration process.
- User Content: This includes the information you journal about your hair, such as text entries, hair care routines, product usage, styling attempts, and any other notes you make. It also includes any images you upload to the App related to your hair.
- Device Information: We may automatically collect certain information about your device, including your device model, operating system, unique device identifiers (such as IMEI or device ID), mobile network information, and IP address.
- Usage Information: We may collect information about how you use the App, such as the features you access, the time and date of your usage, and other usage statistics.
- Log Data: Our servers automatically record certain information when you use the App, including your device information, date and time of access, and other technical data.3. How We Use Your Information
We use your information for the following purposes:
- To Provide and Maintain the App: To operate the App, provide you with its features, and ensure its functionality.
- To Personalize Your Experience: To tailor the App content and features to your interests and hair journey.
- To Allow Image Storage and Display: To store the images you upload and display them within your journal entries.
- To Communicate with You: To respond to your inquiries, provide support, and send you important notices and updates about the App.
- To Improve and Develop the App: To analyze usage patterns, identify areas for improvement, and develop new features.
- To Ensure Security and Prevent Fraud: To monitor and protect the security and integrity of the App and prevent fraudulent activities.
- For Research and Analytics: We may use anonymized and aggregated data for research and analytical purposes to understand user behavior and improve our services.4. Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in operating, providing, and improving the App (e.g., hosting providers, analytics providers, customer support services). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Legal Compliance and Protection: We may disclose your information if required to do so by law, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice in the App of any change in ownership or uses of your personal information.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties.5. Data Retention
We will retain your personal information for as long as necessary to provide you with the App and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated or you request deletion of your data, we will take reasonable steps to securely delete your personal information, although some residual information may remain in backup systems for a limited period. User Content, including images, will be retained as long as your account is active, unless you specifically delete it.6. Your Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information.
- Deletion: The right to request the deletion of your personal information.
- Objection to Processing: The right to object to the processing of your personal information in certain circumstances.
- Restriction of Processing: The right to request the restriction of the processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided in Section 10. We may require you to verify your identity before responding to your request.7. Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, secure storage, and regular security assessments. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.8. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the specified age without verifiable parental consent, we will take steps to delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy within the App or by other means, such as email. Your continued use of the App after the effective date of the revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically for updates.10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- [email protected]

Account Deletion

Important Information Before You Proceed

We understand that you may want to delete your Mane Diaries account. Before you do, please take a moment to read the following important information:Data Removal:
Deleting your account is a permanent action. Once your account is deleted, all of your data associated with it, including your journal entries, product information, uploaded images, and any other content you have added to Mane Diaries, will be permanently removed and cannot be recovered.No Refunds: If you have any active subscriptions or have made any purchases within the app, deleting your account will not automatically issue a refund for any unused portion. Please manage your subscriptions through the respective app store (Apple App Store or Google Play Store) before deleting your account if you wish to cancel.Consider Alternatives: Before deleting, have you considered simply taking a break from the app? If you have specific concerns or issues, please feel free to contact our support team at [email protected] – we're here to help!

How to Delete Your Account

To proceed with deleting your Mane Diaries account, please choose one of the following options:Option 1: Delete Through the App (Recommended):
For the most secure and direct way to delete your account and associated data, we recommend using the account deletion feature within the Mane Diaries mobile app.
- Open the Mane Diaries app on your device.
- Navigate to your Settings.
- Under the Account section, look for the option called Delete Account.
- Fill in the form and submit. You may be asked to verify your identity.Option 2: Request Account Deletion via Email:
If you are unable to access the app, you can request account deletion by sending an email to our support team at [email protected].
Please include the following information in your email:
- Subject Line: ACCOUNT DELETION REQUEST
- Your full name as registered with Mane Diaries (if applicable).
- The email address associated with your Mane Diaries account.
- A clear statement that you wish to permanently delete your Mane Diaries account and understand that your data will be removed.
Please note that processing email deletion requests may take a little longer than deleting through the app, as we need to verify your identity to ensure the security of your account.

Confirmation of Deletion

Once your account deletion is complete, you may receive a confirmation email (if you deleted via the app or requested via email). Please allow a reasonable processing time for the complete removal of your data from our systems.

Questions or Concerns?

If you have any questions or concerns about the account deletion process, please do not hesitate to contact our support team at [email protected].